Privacy Policy and „Cookies” policy for the Website www.scanvetsupplements.com
valid from January 2, 2020.
Introduction
In order to provide reliable information on the method and purposes of processing your personal data by www.scanvetsupplements.com WEBSITE (hereinafter: WEBSITE), Scanvet Poland sp. z o.o. hereby establishes the Privacy Policy (hereinafter referred to as „Policy”) and the Cookie Policy, which WEBSITE uses on its website.
In the content of this Policy, definitions, abbreviations and word symbols contained in the Terms and Conditions for the sale of goods and services via the www.scanvetsupplements.com WEBSITE of January 2, 2020 apply.
Dear USER, by using the WEBSITE you agree and accept the content contained in the Policy below, therefore, please read its content.
§ 1
Who is the controller of your Personal Data?
Please be advised that the controller of your personal data is: „SCANVET POLAND” spółka z ograniczoną odpowiedzialnością [limited liability company] based in Skiereszewo, conducting business activity at: ul. Kiszkowska 9, Skiereszewo, 62-200 Gniezno, entered into the Register of Entrepreneurs kept by the District Court Poznań – Nowe Miasto in Poznań, 9th Commercial Department, under the number 0000108470, using the tax number: 7840003317.
In order to obtain detailed information on the processing of personal data undertaken by the Conroller, you can contact the e-mail address contact@scanvetsupplements.com.
We will respond to all inquiries sent to the above address as soon as possible.
§ 2
What data will be processed by the Personal Data Controller?
Given the nature of the services provided by the Controllere, the following personal data will be processed:
- Personal Data that are necessary to register and create an ACCOUNT on the WEBSITE, place an order or purchase GOODS on the WEBSITE, implement the SALES AGREEMENT or to provide the SERVICE, in particular:
- name or company name,
- e-mail correspondence address,
- phone number,
- detailed address details (street, building number, apartment number, city, zip code),
- NIP (Tax Identification Number), REGON, KRS (National Court Register no.),
- residential address or business address,
- business address,
- bank details necessary to complete payments for ordered GOODS or SERVICES,
- data necessary to issue a VAT invoice:
- data collected while using the WEBSITE, i.e. access data, including IP address and saved logs,
- data regarding purchases made.
- Regardless of the data indicated in point 1 the Controller may also process other personal data, in particular:
- Personal Data necessary for marketing campaigns,
- Data regarding the USER’s preferences and orders,
- Data on visits and use of the WEBSITE, including the source of referrals, length of visit, page views and navigation paths on the site;
- Personal Data necessary to send the Newsletter,
- Personal Data used in competitions or loyalty programs organized on the WEBSITE,
- Personal Data provided in the complaint procedure,
- Data contained in the correspondence sent to the Data Controller,
- Data obtained using Cookies
§ 3
On what basis do we process your Personal Data?
Your personal data referred to in this
Policy are processed in a reliable manner and in accordance with all legal
requirements, in particular with the Regulation of the European Parliament and
the Council of the EU 2016/679 of 27/04/2016 on the protection of individuals
in regard to processing personal data and on the free movement of such data and
repealing Directive 95/46 / EC (hereinafter: „GDPR”).
Prerequisites legalizing the processing of your Personal Data are:
- your voluntary consent to the processing of your Personal Data for one or more specific purposes,
- data processing takes place due to its necessity to perform the AGREEMENT you have entered into or to take action to conclude it,
- data processing is the result of a legal obligation incumbent on the Conroller, e.g. tax and accounting obligations, etc.,
- processing is necessary for purposes related to the legitimate interest of the Personal Data Controller or a Third Party.
§ 4
For what purposes do we use your Personal Data?
The purpose of using your Personal Data will always depend on the specific actions taken on the WEBSITE and in relations with the Controller, but the basic purposes of processing your Personal Data are:
- conclusion or undertaking actions aimed at concluding the AGREEMENT or SALES AGREEMENT,
- placing an order and purchasing GOODS,
- receiving and processing complaints,
- marketing purposes, in particular sending the Newsletter, preparing special offers, discounts on GOODS, participation in loyalty programs and in competitions organized by WEBSITE,
- analysis of your activities and preferences,
- fulfilling the legal obligations incumbent on the Controller,
- securing the claims of the Controller or Third Parties,
- contacting you via e-mail or telephone for the purposes of handling SERVICES and orders,
- WEBSITE’s marketing goals in social media e.g. on Facebook, Twitter and Instagram,
- profiling of your Personal Data to match the offer and ads of products or services with your personal preferences, behaviors and how you use the website.
§ 5
What actions do we take to secure your Personal Data?
First of all, we would like to emphasize that we strive to process your Personal Data in accordance with the GDPR and other legal acts regulating aspects of personal data protection.
When processing personal data entrusted to us, we rely on secure technical and organizational methods thanks to which we are able to protect your Personal Data against accidental or deliberate destruction, loss, unauthorized disclosure or access as well as unauthorized modification.
The personal data we collect are processed in accordance with the law in a solid and transparent manner. Your Personal Data is collected for clearly defined and legitimate purposes only to the extent necessary to achieve these purposes.
The storage of collected personal data takes place in a form allowing the identification of the subject of the data. If necessary, your Personal Data will also be updated.
In order to implement the above provisions, your Personal Data is stored and processed on servers with the necessary level of security, while maintaining appropriate security measures that meet the requirements of law.
§ 6
What are your rights in relation to the processing of your Personal Data?
Due to the fact that your Personal Data is processed, you have the right to:
- access your personal data,
- submit a request to rectify Personal Data,
- submit a request to reduce the processing of your Persona Data,
- submitting a request to delete processed Personal Data,
- withdraw consent to the processing of Personal Data,
- object to the processing of your Personal Data,
- lodge a complaint to the President of the Office for Personal Data Protection,
- transfer Personal Data that is processed in an automated manner, processed on the basis of consent or under a agreement to another Data Controller.
The exercise of the abovementioned rights requires immediate contact with the Personal Data Controller via written or electronic correspondence at the email address contact@scanvetsupplements.com
§ 7
For how long will we process your Personal Data?
The period of storage and processing of your Personal Data may vary and depends on a number of factors. In terms of using the account created on the WEBSITE, your Personal Data will be deleted within 6 years of your last activity.
In the case of Personal Data obtained using cookies, the period of their storage and processing depends on the technical aspects of these files, in particular until they are deleted via a web browser, e.g. Chrome, Opera, Mozilla, Internet Explorer etc.
Personal Data processed for marketing purposes is stored until an objection is made or the consent expressed for the processing of personal data for this purpose is withdrawn.
Notwithstanding the above, personal data will also be stored taking into account the legal obligations incumbent on the Controller, and in particular the obligations arising from legal provisions, e.g. accounting, tax or third party claims.
We will also store Personal Data until the complaint is considered or the expiration of any claims of the Personal Data Controller arising in connection with the service provided by the Controller, i.e. for the period specified in the provisions of the Civil Code.
§ 8
Processing entities and recipients, i.e. to whom we can transfer your Personal Data?
The categories of processors and
potential recipients of your Personal Data will vary depending on the scope of
services you use through the WEBSITE.
As processors and recipients of your Personal Data, Controller’s partners may
be involved to support him in IT services, e-mail, hosting and server service
providers, marketing, courier, transport, legal, accounting, electronic payment
services, credit card payments, and card payment services, debt collection
services, telecommunications and ICT services, in particular the entities
indicated in this paragraph.
The following companies provide courier services for us:
- R2G Polska Sp. z o. o. with its registered office in Warsaw, conducting business activity at ul. Franciszka Klimczaka 1, 02-797 Warsaw, entered into the Register of Entrepreneurs of the National Court Register under the number KRS 0000335110, operating the service apaczka.pl.
- Inpost Sp. z o. o. with its registered office in Kraków, conducting business activity at ul. Wielicka 28, 30-552 Kraków, entered into the Register of Entrepreneurs of the National Court Register under KRS number 0000543759,
- Inpost Paczkomaty Sp. z o. o. with its registered office in Kraków, conducting business activity at ul. Wielicka 28, 30-552 Kraków, entered into the Register of Entrepreneurs of the National Court Register under KRS number 0000418380,
- Poczta Polska Spółka Akcyjna with its registered office in Warsaw, conducting business activity at ul. Rodziny Hiszpańskich 8, 00-940 Warsaw, entered into the Register of Entrepreneurs of the National Court Register under KRS number: 0000334972.
The following company provides hosting services for us:
- Adam Mirowski (NIP: 7282645443) and Kamil Porembiński (NIP: 7272632166), conducting business activity in the form of a civil partnership The Camels at ul. Wróblewskiego 18, 93-578 Łódź, NIP: 7282663234.
The following company provides server sharing and data collection services for us:
- The Rocket Science Group LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA, operating mailchimp.com.
The following company provides electronic payment services for us:
- PayPal (Europe) S.Ã.rl et Cie, S.C.A. based in Luxembourg, 22-24 Boulevard Royal L-2449, Luxembourg,
- Krajowy Integrator Płatności S.A. with its registered office in Poznań, conducting business activity at ul. Św. Marcin 73/6, 61-808 Poznań, entered into the Register of Entrepreneurs of the National Court Register under KRS number 0000412357,
R2G Polska Sp. z o. o. as part of its activities to implement the entrusted service, subcontracts the processing of your Personal Data to specific cooperating entities. If you are interested in detailed information about the entities with which R2G Polska Sp. z o. o. cooperates read their privacy policy, which can be found at: https://www.apaczka.pl/polityka_prywatnoci.html.
If you want to get more information about processors and recipients of your Data, send an email to contact@scanvetsupplements.com.
§ 9
Can
your Personal Data be transferred to Countries
outside
the European Economic Area
Your Personal Data may be transferred to
countries outside the European Economic Area, in particular to the United
States. However, if your Personal Data will be transferred to countries outside
the European Economic Area, it will be done in accordance with the requirements
set out in law.
If you transfer your Personal Data to the United States, entities receiving
your Personal Data will provide at least the standard of protection provided by
the Privacy Shield program.
§ 10
Will your Personal Data be subject to profiling?
The Controller can analyze customer preferences in relation to the frequency of visiting the WEBSITE, the type of GOODS or SERVICES ordered. The option of profiling your Personal Data allows the Controller to customize the offer and loyalty programs directly to your expectations.
§ 11
Cookies
„Cookies” files (so-called
„Cookies”) are IT data, in particular text files, which are stored on
the website user’s end device. Cookies are most often used to optimize the
process of using websites and collecting statistical data that allow you to
identify how users use websites. This gives the opportunity to later improve
the structure and content of the website.
Cookies can be divided into session (temporary) and permanent ones. Session
cookies are stored on the user’s device until the user logs out of the website
or closes the web browser. Permanent cookies are stored for a defined period of
time, which is determined by the parameter contained in the „cookie”
file. The user also has the option of manually deleting all or selected „cookies”.
Information on how to delete „cookies” can be found in the operating
instructions of individual browsers, available on the Internet or on technical
support pages for these browsers.
The IT systems used by the Controller allow reading data from cookies that were
obtained while using the Website.
Reading data from cookies is done in order to:
- determine the preferences and interests of WEBSITE USERS,
- keep anonymous statistics indicating the direction of use of the WEBSITE by USERS,
- provide services at the highest level,
- optimize the content available on the WEBSITE,
- to achieve marketing goals,
- ensure the proper operation of the WEBSITE.
As a data subject, you have the option of limiting or disabling Cookies access to your device. In each browser’s settings you can change Cookies settings at any time. In particular, these settings can be changed in such a way as to block the automatic handling of cookies in the web browser settings or to inform the User whenever Cookies are placed on the User’s device.
As a data subject, you can also delete Cookies at any time using the functions available in your web browser.
Limiting or disabling the use of cookies may cause difficulties associated with the use of certain WEBSITE functions, which by their nature require cookies.
Information on the settings of cookies in relation to individual browsers can be found in the operating instructions of individual browsers, available on the Internet or on technical support pages for these browsers.
§ 12
Are you obliged to provide your Personal Data?
Providing personal data is completely voluntary, however, failure to provide personal data may prevent the provision of services or the ordering of Goods, and thus may prevent proper performance of the agreement.
The profile of WEBSITE’s activities allows you to specify the extent to which you want to use the services of the WEBSITE, and therefore which personal data will be subject to entrustment.
§ 13
Commercial information and Newsletter
The newsletter can be subscribed by selecting the appropriate dialog box, providing an e-mail address or phone number and consenting to the processing of your Personal Data for the purpose of sending commercial and marketing information. You can always unsubscribe from the newsletter by writing to us on the following address: info@scanvetsupplements.com.
§ 14
Final provisions This Policy may change, in particular due to technological development, functionality of electronic services and changes in legal regulations.
The Personal Data Controller will publish information about changes in the Policy as part of the WEBSITE.
Questions regarding the Policy should be sent to: contact@scanvetsupplements.com.